Terms & Conditions


The information contained in this website is for general information purposes only. The information is provided by Cinemac and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of Cinemac. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Cinemac takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Ticket sales

Cinemac reserves the right to refuse admission and/or require a customer to leave the premises when requested.
Cinemac may request proof of age.
Rules of admission arising from film certification by the British Board Of Film Classification (BBFC) must be observed.
Mobile telephones, cameras and tablets should be switched off when entering an auditorium. Recording is illegal.
Ticket refunds and swaps are at the absolute discretion of the duty manager and cannot be requested after the event.
Cinemac is not responsible for lost or stolen tickets or gift cards, nor personal belongings.
Tickets purchased online are subject to booking fees of 50p per ticket.
Cinemac reserves the right to cancel a performance, vary the film, vary the start-time or change a seat allocation. In such circumstances our liability will be limited to the refund of the cost of the ticket purchase only, and is in all cases is at our discretion. Any incidental costs (such as but not limited to parking fees, concessions sales, booking fees) are the customer’s sole responsibility.
Cinemac is not responsible for errors in information received from third parties, including newspapers. These third parties may include a number of website listings that do not receive any information from Cinemac. Our website at cinemac.org..uk should be consulted for screening times and information.
Cinemac reserves the right to amend these terms and conditions from time to time. Any amendments will take effect when published here.
Nothing in these terms affects your statutory rights as a consumer or excludes or limits our liability for fraud or for death or personal injury resulting from our negligence or for any other liability not excluded or limited under law. Our liability is otherwise limited to the price paid for your ticket.