Old Sunday School,
Recorded information: 01625 423535
We do our very best to answer every phone call however sometimes it is not possible. If you are unable to get through, please send a text message to the below number with your name and your question and we will get back to you as soon as possible.
The general enquiries line is open during the following hours:
Monday – Friday 13:00 – 20:30
Saturday & Sunday – 11:00 – 20:30
Enquiries: 07534 920495
Problems booking online?
From our home page, simply find the film or live event that you’d like to book for then find the time and date you’d like. (If the showtime you’re looking for does not appear, please click more showtimes to see all of the scheduled screenings of the film or live event). Once you’ve found the performance you’d like to come to, click on the performance time, this will then bring up a new window allowing you to proceed with your booking.
Still having problems?
Our website works best with Google Chrome or Safari, the booking page may not load on older tablets or mobile devices.
Q: My screen froze on a spinning cog whilst I was trying to pay.
A: This will be due to high website traffic. If this happens you will not be allocated tickets or charged. We recommend trying a different website browser, if it happens again, please call: 07534 920495, we will manually reserve tickets for you which can be collected and paid for at the box office upon arrival.
Q: I’ve chosen the tickets for the film but it won’t let me choose my seats.
A: We do not allocate seats for our film performances, if you have booked a ticket online then you are guaranteed a seat at the performance, however you are unable to choose the exact seat prior to entry. We recommend arriving 15 – 20 minuted before the performance time to get the best seats. If you require certain seats because of a disability, please contact: 07534 920495.
Q: The film is a 15, am I allowed to bring my 12 year old child?
A: For 15 & 18 rated films: we are unable to allow entry to anyone under the age rating given by the BBFC.
Children under the age of 12 are allowed to watch a 12A if they’re accompanied by an adult. For more information please visit: https://bbfc.co.uk/about-classification/classification-guidelines
We do not allow hot food into the auditorium.